Frequently Asked Questions

Frequently Asked Questions 2018-06-28T16:53:10+00:00

We have compiled a list of Frequently Asked Questions for your convenience.

What File Formats Do You Supply? 2018-06-26T22:50:00+00:00

File Formats

During your time with us, you may come across some or all of the following file formats.

VECTOR IMAGES

> SVG
> DXF

These are universally compatible vector image file formats. They are designs made up of points and lines. This means they will scale up and down without losing definition.

They will work the vasy majority of 2D digital design software, 3D digital design software, electronic cutting/plotting machines, laser cutters.

RASTER IMAGES

> JPG
> PNG

These are universally compatible raster image file formats.

A JPG is made up of colour blocks and therefore can become pixaleted if it’s size increases too much. It has an opaque background.
A PNG is made up of colour blocks and therefore can be come pixelated if its size increases too much. It transparent background and can therefore be laid on top of other designs in your graphic design software.

PRINTABLE DOCUMENTS

> PDF

A PDF can be opened, viewed and printed by anyone with a piece of PDF management software. The most popular being Adobe Reader.

PROPRIETARY FILE FORMATS

For use with specific digital software programmes.

> AI – Proprietary file format for Adobe Illustrator.
> FCM & FCM PROJECT – Proprietary file format for the Brother Scan N Cut or Brother Design N Cut.
> STUDIO – Proprietary file format for the Silhouette range of electronic cutting machines.
> CRT – Proprietary file format for the Cricut range of electronic cutting machines.
> MTC – Proprietary file format for Make The Cut software.
> SCAL – Proprietary file format for Sure Cuts A Lot software.

Do You Accept Cash? 2018-06-23T15:20:13+00:00

No.

What Payment Types Do You Accept? 2018-06-23T15:17:11+00:00

We process all payments via PayPal.

This means that whether you wish to pay with PayPal funds or a credit or debit card, it is likely that we will be able to accept it.

Do I Need A PayPal Account? 2018-06-23T15:19:08+00:00

No. Although we process payments through PayPal, you can opt to set up your subscription with a credit or debit card.

How Do I Unzip A Zipped Folder? 2018-06-25T21:36:38+00:00

Files from this website will be downloaded in a zipped folder. This will need to be unzipped before you can use the file sets within.

If you are unsure how to do this, you may find this video useful.

How Do I Download The Files? 2018-06-28T16:50:09+00:00

If you are here for the cheeky weekly, simply open the listing page for the file set your are interested in, scroll to the bottom of the page and then click the download link.

If you would like any of the more complete sets, you will first need to sign up for a subscription and then be signed in for the relevant download button to appear.

Files will be downloaded in a zipped folder so if you are unsure how to unzip this, you may find this video useful.


Do You Accept Cheques? 2018-06-23T15:18:11+00:00

Sorry, we are unable to process cheques.

When Are New File Sets Released? 2018-07-07T16:10:41+00:00

New file sets will be released every Friday. The exact time will vary however it will always be a Friday. Every Friday. Every week.

So, Friday.

Can I Use My Smart Phone Or Tablet To Download The Files 2018-07-16T09:39:37+00:00

The short answer is, probably not.

This is because the files are downloaded in a ‘zipped’ folder and mobile devices tend to hate these. In fact, I am sure I sure a smartphone spit on a zipped folder once.

The simple solution is to get to a desktop computer of some sort and download it there.

If you didn’t find the answer to your question here, please feel free to contact us.